Data Deletion
Monerise — Privacy-First Personal Finance
Last updated: July 31, 2026
Monerise is designed to give you maximum control over your data. Because financial data is stored on your device by default, you have direct control over most of it without needing to contact us.
Monerise is not a bank, broker, payment service provider, tax advisor, or investment product. It does not transfer money, connect to bank accounts, or provide financial advice.
1. Where Your Data Lives
| Data | Where | How to Delete |
|---|---|---|
| Financial data (transactions, wallets, budgets, reports) | Your device (default) | Delete in-app or uninstall |
| Financial data (if cloud backup enabled) | Our servers | Account deletion |
| Account credentials (if account created) | Our servers | Account deletion |
| Exchange rate cache | Your device | Cleared automatically or on uninstall |
| Purchase receipt | Apple / Google | Not held by us |
| Crash logs (anonymized) | Our servers | 12 months automatic deletion |
| Support communications | Our servers | 3 years from last contact |
2. Deleting Financial Data on Your Device
You can delete all locally stored financial data without deleting your account:
Delete all data: Settings → Data → Delete All Data → Confirm.
This permanently removes all transactions, wallets, categories, budgets, and reports from your device. It does not delete your cloud backup (if enabled) or your account.
Uninstall the app: Uninstalling permanently removes all locally stored data.
3. Deleting Cloud Backup Data
If you enabled optional cloud backup, your financial data is also stored on our servers.
To delete cloud backup data without deleting your account: Settings → Cloud → Delete Cloud Backup → Confirm. We delete your cloud backup within 30 days.
4. Deleting Your Account
To delete your account and all associated server-side data:
On iOS: Settings → Account → Delete Account → Confirm. On Android: Settings → Account → Delete Account → Confirm.
Account deletion removes: your account credentials, all cloud backup data, and all account-linked settings. Server-side data is deleted within 30 days of confirmed deletion.
Account deletion does not automatically delete locally stored data — delete that separately in-app or by uninstalling.
5. Two Paths — Summary
| If you want to... | Do this |
|---|---|
| Delete financial data from your device only | Settings → Data → Delete All Data |
| Delete cloud backup only | Settings → Cloud → Delete Cloud Backup |
| Delete everything (device + cloud + account) | First: Settings → Data → Delete All Data. Then: Settings → Account → Delete Account |
| Remove everything without account | Uninstall the app |
6. Data We Are Required to Retain
| Data | Period | Legal Basis |
|---|---|---|
| Purchase records | 10 years | Turkish Commercial Code |
| Support communications (if legally relevant) | Up to 3 years | Turkish Code of Obligations |
7. After Deletion
Local data deletion is immediate and permanent. Cloud data deletion is completed within 30 days. Deleted data cannot be recovered. Export your data before deleting if you want to keep a record (Settings → Export).
8. Your Additional Privacy Rights
Access data we hold: email app@icitech.com.tr — "Data Access Request — Monerise". Export your data: Settings → Export. Object to processing: app@icitech.com.tr. Withdraw marketing consent: Settings → Privacy → Marketing Preferences. EEA and UK users may lodge complaints with local DPAs — see https://monerise.app/en/privacy/gdpr. Turkish users: https://www.kvkk.gov.tr/. We respond within 30 days.
9. Need Help?
Email: app@icitech.com.tr Subject: "Data Deletion Request — Monerise" Website: https://monerise.app/
We acknowledge requests within 2 business days and complete within 30 days.